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Frequently Asked Questions

Frequently Asked Questions (FAQ)

JCPenney Portraits by Lifetouch is an all-occasion professional photography studio dedicated to telling stories through pictures. We capture the most important moments of your life: maternity, newborn, children, family, pets, and more. 


There is a $14.99 session fee per subject charge for everyone photographed in your session, but are free for Perks Club members. After your session we will assist you with ordering and help you select the best collection to meet your photography needs.  Please see your local studio for pricing. 


  1. Find a studio location and schedule your session on jcpportraits.com or by calling your local studio. 
  2. Our professional photographers can help you choose a photography background, a studio prop and the best way to feature personal props from home that will best capture your style. 
  3. While in your session, your photographer will guide you through a variety of different poses and looks. The camera room experience lasts approximately 15 minutes.  
  4. Once your session is complete, you will review your images with an associate who will explain our package options.  
  5. Instantly personalize your photography and tell your story by choosing from hundreds of design options that support single and multiple images. 
  6. As a part of the Lifetouch + Shutterfly family, when you purchase a digital album your digital images will be delivered to you by Shutterfly to create personalized photo products.  

See our studio experience page for more info!


Enter your ZIP code into ourstudio locator to find details for the studio nearest you. 


We love capturing each graduates’ individuality. Our studios offer a wide variety of print options and photo card designs for your graduation announcements and thank you cards. View our  senior photography page to learn more.

JCPenney Portraits also offers outdoor photography at approved parks across the country. Your photographer will work with the natural surroundings and suggest poses that reflect the best of your grad while embracing the beauty of natural light and the green surroundings. 


Our studio hours vary based upon location. Please contact your local studio for their exact hours. Click here to find the studio nearest you.   


Our photographers are trained to work with all age groups from newborns and toddlers to high school seniors and business professionalsLearn about the studio experience, view our photography tips and locate a studio near you to schedule your appointment online. 


Yes! Visit ouroffers page for our current in studio offers. You can also receive exclusive text offers by signing up on our website here. 


Photo backgrounds vary by location and size. Our occasion size backgrounds typically support up to 4 children. Full size backgrounds are perfect for families or groups. Once you arrive at your session, your photographer will recommend a background that compliments your look. Preview our current background options here.  


All of our studios allow for pet sessions! Please call your local studio to ensure the best experience for your pet session. Click here for some session tips and tricks. 


Purchased digital images will be conveniently added to your Shutterfly account within 48 hours. An email will be received from JCPenney Portraits by Lifetouch when images are ready on Shutterfly.

Products purchased in-studio will typically ship within 14 business days after your visit.


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