Frequently Asked Questions

JCPenney Portraits by Lifetouch is an all-occasion professional photography studio dedicated to telling stories through pictures. We capture the most important moments of your life: family, maternity, newborn, couples, children, pets, and more. 

A session fee is $14.99 per person. An additional $24.99 extended session fee applies to groups of 8–12 and newborn sessions. Join our Perks Club for $39.99 (two-year membership) and enjoy unlimited free session fees.

Personalized products and digital images are available for purchase after your session. Digital images start at $59.99. Choose from curated product bundles, wall art, and gifts designed to beautifully showcase your portraits.

We also offer Afterpay so you can enjoy your session today and pay over time in four interest-free payments.

1. Find a studio location and schedule your session on jcpportraits.com
2. Upon arrival at our studios, your photographer will conduct a walkthrough to understand your photography needs. They can also assist you in choosing a photography background, studio props, and the best way to feature personal props from home to capture your story. 
3. During your session, your photographer will guide you through a variety of poses and styles, ensuring a personalized experience. A photography session is approximately 45 minutes, with 15 minutes in the camera room. Depending on the session type, you can look forward to receiving 15-20 beautifully captured images. 
4. After your session, you’ll review your images with an associate who will explain our package options.
5. Instantly customize your photography by choosing from various personalized products and hundreds of design options that support single and multiple images. 
6. As a part of the Lifetouch + Shutterfly family, when you purchase a digital album your digital images will be delivered to you by Shutterfly to create personalized photo products.  

See our studio experience page for more info!

Enter your ZIP code into our studio locator to find details for the studio nearest you. 

Simply log in to your Vagaro account and select Appointments from your profile menu. From the Upcoming tab, choose Reschedule to update your appointment or More to cancel. You can also reschedule or cancel directly through the “View My Appointments” link in your confirmation and reminder emails.

If you purchased digital images at your photo session, they will be delivered to your Shutterfly account. Shortly after your session, you will receive an email from JCPenney Portraits that your images are available to claim online.

If you purchased products at your last session, they will typically ship to your address within 14 business days after your visit.

Yes! We believe that capturing life’s most meaningful moments shouldn’t come with financial stress, and now it doesn’t have to. With Afterpay, you can enjoy your photo session today and pay over time in four interest-free payments.

Whether you’re planning family portraits, celebrating a milestone, or refreshing your business headshots, Afterpay makes it easier than ever to check out with confidence.

We love capturing each graduate’s individuality! Our studios offer a wide variety of print options and photo card designs for your graduation announcements and thank you cards. View our  senior photography page to learn more.

JCPenney Portraits also offers outdoor photography at approved parks across the country. Your photographer will work with the natural surroundings and suggest poses that reflect the best of your senior while embracing the beauty of natural light and the green surroundings. 

Yes! Visit our offers page for our current in-studio promotions. You can also receive exclusive email and text offers by signing up on our website here. 

Photo backgrounds vary by location and size. Our full-sized photo backgrounds are perfect for families or groups.

Our mini backgrounds typically support up to 4 children. Once you arrive at your session, your photographer will recommend a background that compliments your look.

Yes, all of our studios offer pet sessions! They are typically scheduled at the end of the day to keep our studios clean and ensure a relaxed experience for all. Please call your local studio to plan your session, or book an outdoor pet session for a natural backdrop.

Yes! We offer an exclusive discount for college students when they present this offer and their student ID at their photography session.

Yes! We offer an assortment of prop options such as stools, newborn wraps, chalkboard signs, and additional seasonal items. Feel free to bring in personal props of your own! Props are a great way to customize your session, giving your photo memories a personal touch. Check out our prop gallery for more inspiration!

Clothing and props must be appropriate and non-offensive to the viewing audience. Clothing and props must not show:

1. Violent words
2. Gore or violent imagery
3. Profanity
4. Hateful messaging or symbols
5. Weapons used as props

Our photographers are trained to work with all age groups from newborns and toddlers to high school seniors and business professionals. Learn about our studio experience, view our photography tips, and locate a studio near you to schedule your appointment online. 

Our studio hours vary based on location. Please contact your local studio for their exact hours. Click here to find the studio nearest you.